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Do you have assets to replace in the next 12 months? If so, check all that apply.




360 IT: Managed IT + Hardware as a Service (HaaS)

Managing hardware purchasing, configuration, deployment and maintenance is a challenge. Budgeting today for the hardware and software needs of tomorrow can be tricky. And running a business with out-of-date gear and resources is inefficient.

Adapt seamlessly to your ever-changing business needs with SustainIT 360 – our HaaS managed service solution. Free up FTE and capital resources by moving the ownership and maintenance burden of business critical server, desktop and network devices to us! While you focus on your core business we can manage your IT and keep your organization operational and productive. The service includes the standard SustainIT Managed Services features:

  • Managed Anti-Virus
  • Monitoring and Remote Remediation
  • On-site Support (when required) 
  • Full Access to our Technical Assistance Center
  • Systems Management Summary Reports
  • Regularly Scheduled CIO Meeting
  • Automated OS Patch Management
  • Survive™ Onsite Backup Service

Plus:

  • Hardware as a Service (HaaS)
    • Managed purchasing process
    • Setup, installation and maintenance
    • 3-year hardware refresh plan
    • 8-hour hardware replacement SLA

Benefits of SustainIT 360

  • Financial flexibility, including no capital costs, eliminates depreciation concerns and off-balance sheet financing.
  • Fandotech manages the property taxes.
  • Server, PC, and network-based assets from leading vendors including, but not limited to, HP, Dell, Cisco, and SonicWall are provided to deliver robust network architecture for your business.
  • All assets are inventoried and secured employing best security practices and are monitored 24x7x365 by a Technical Assistance Center IT support specialist.
  • Advanced hardware replacement is provided for the service term. Deployed machines are fully configured to meet your network standards and requirements.
  • A clearly defined asset replacement schedule is developed to prevent obsolescence of any assets within your network.

FAQs

What happens when Microsoft introduces new products? Clients enrolling in SustainIT 360 can choose the operating system to be installed on their device(s). When Microsoft has a new release, the user will have the option to upgrade the device(s) under contract. (Only one operating system choice per environment.)

Is SustainIT 360 just leasing? Our service to the device goes well beyond traditional leasing programs. Let us take care of all the asset tracking and eliminate the hassle of a multiple staggered agreements with traditional leasing models. With SustainIT 360 hardware replacement is the key component of the service. There is no need for you to engage with the manufacturer, or reinstall your applications in the event a full replacement is required. SustainIT 360 includes a Service Level Agreement outlining turnaround time for replacement devices. An advance replacement will be shipped to your office and configured for use on your network.

Upgrades are covered too! Unlike a traditional leasing agreement, which would require you to bear the cost for each device you upgrade. The SustainIT 360 service covers time and materials for the upgrade.

End of Term…Now What? At the end of the initial agreement is where the next critical step takes place. In a SustainIT 360 arrangement the refresh is a critical component of the service. As many businesses have experienced, migrating systems can be one of the great technology headaches of all time. At the point of migration our team images and fully tests the new devices prior to installation.

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