Fandotech will be sensitive to your privacy and has created this privacy statement to fully disclose our practices for information gathering and use. This privacy statement defines:

• What personal information (your own or that of a third party) is collected through our Website.
• Facts about the organization collecting the information, Fandotech
• How we use the information.
• With whom the information may be shared.
• Your choices regarding collection and use of your information.
• Security procedures used to protect against the loss, misuse or alteration of information under our control.
• How to access and correct any inaccuracies in the information collected about you. Questions regarding this statement should be directed to the Fandotech, privacy coordinator by emailing support@fandotech.com.

Privacy Statement
Fandotech is the sole owner of the information it gathers through its course of business including on this site. We will only share your information with outside parties in ways that are described in this privacy statement, as required by law, or in the good-faith belief that such action is necessary to conform to the edicts of the law, cooperate with law enforcement agencies, or comply with a legal process served on our Website.

What Information do We Collect and How do We Use It?
Basic Customer Information—Contact information such as name, mailing address, email address, phone number, and company information such as company name and Website URL. This information is used to generate invoices and to contact you regarding customer service issues.

Contact Us—We use email links located on the Contact Us page and other areas of the site to allow you to contact us directly with questions or comments. We store your email address to allow us to respond directly to your questions or comments. We may also file your comments to help us improve our products or services. Your personal information is only shared with third parties with your explicit permission.

Sales Contact—Visitors who express interest in Fandotech services and programs can provide their name, company name, and contact information for later contact by one of our sales personnel. We may also ask for demographic data such as job title or the business you are in. This information will only be used to follow up with you about your inquiry and areas of interest.

Marketing—We will archive your contact and demographic data and may use it for such purposes as sending you customer satisfaction surveys to improve our service or analyzing your demographic data to learn more about the people and organizations that are interested in Fandotech services. We may share aggregated demographic data with outside parties to show the level of interest in our services. However, we will not share personal information.

Opt-in—Individuals may opt-in to receive such regular communications as a customer newsletter or new product and service updates. If you opted in, Fandotech will use your email address to send such communications. To unsubscribe, please follow the instructions in the email.

Partners—Some of our products are provided by partners; our partners may not use your information for any purpose other than to contact you about the product.

Fandotech Information
Fandotech is a privately held information technology company whose sole business is the development of reliable, cost-effective Web hosting, email, network, and Internet solutions for small and medium-sized businesses in the United States. We do not generate revenues by the sale or trade of customer, company or personal information  

Third Party Service Providers—Fandotech contracts with third parties to provide some services to our customers with greater efficiency and lower cost. We provide third party service providers with only the information necessary to carry out the service. Third party service providers are contractually prevented from using the information received from us for any purposes other than those dictated by us.

Links—The Fandotech website may at times contain links to other websites. We encourage you to visit these websites. However, please note that these sites’ privacy policies may differ from those of Fandotech. Please read the privacy statement of any website you may visit.

Choices Regarding the Use of Your Information
Our philosophy is simple: you are ultimately in control of your personal information. That is the standard upon which Fandotech is built.

Opt-out—At any time, you may choose to opt out of receiving customer surveys, newsletters or any other communication. To change your opt-in subscriptions, please follow the instructions in the email.

Do Not Use—At any time, you may ask that Fandotech cease using your personal, company or demographic information for any marketing, sales or research use. We will immediately comply. To do so, please send email support@fandotech.com.

How to Access and Update User Information
Reasonable access to personally identifiable information will be provided within 30 days at no cost to the user. If access cannot be provided within that timeframe, Fandotech will provide the user a date when the information will be provided. If for some reason access is denied, we will provide an explanation as why access has been denied.

Account Information Updates—To update or change your account or contact information, you may do so by logging in to your secure Account Page.

Security
Protecting your privacy and your information is a top priority for us. We have taken careful measures to prevent the loss, misuse, and alteration of your information. Once we receive your information, it is encrypted and stored offline within a high-security database. All Fandotech employees are educated in and required to comply with our privacy and security policies. All sensitive information is tightly controlled on a “need to know” basis. That is, your information is only accessible to those employees who need it in order to perform their jobs and only for the length needed to perform that task. Personal data retained by Fandotech is never stored on any server that can be accessed via the Internet. Finally, we conduct regular audits of our security policies to ensure that Fandotech is complying with latest industry-best security practices.

Notification of Changes
If we are planning to use your personal or company information in a manner different from that stated at the time of collection, we will notify you via email. At that time, you may choose whether or not to give Fandotech permission to use your information in this different manner. If you refuse permission, your information will not be used in the new manner. In addition, any material changes to our privacy practices that do not affect user information already collected through our site, will be prominently posted on our website.

Privacy Policy Compliance
If for any reason you feel Fandotech has not complied with the privacy policies stated here, please contact us immediately at support@fandotech.com. We will respond to your concerns as quickly as possible.